CASE MANAGEMENT FOR JUSTICE, COURTS
The WITS platform supports case management for adult and juvenile justice-involved clients, whether they are incarcerated, re-entering the community, under community supervision, or involved in a diversionary court. Interchangeable modules facilitate information sharing between case managers, probation/parole officers, and community based services.
Specialty or Diversionary COURTS
WITS Diversionary Court modules provide states and local jurisdictions the ability to manage all aspects of an individual’s involvement in a diversionary or problem-solving court, including his or her progress through the treatment and recovery process. Problem-solving courts are currently used for drug, mental health, veterans, DUI, and family courts, but WITS can be configured to meet any additional court type.
The unique structure of WITS facilitates information sharing between treatment providers and allows court coordinators to record their own data regarding an individual’s progress through the court. This integration allows court coordinators to monitor activities such as treatment attendance and drug test results without cumbersome phone calls to update the information each week. This information is then compiled into a progress report that offers a comprehensive look at the individual’s case and progress. Diversionary programs are able to display the progress report in court, further eliminating the need for printed reports.
Justice Case Management
WITS features extensive case management tools for individuals who are justice-involved, allowing case managers to view all client data in one comprehensive dashboard. FEI developed risk/responsivity based assessment tools that can be used at multiple points throughout an individual’s involvement in the justice system. Case managers can address needs identified based on the assessed risks and strengths directly in the connected treatment service plan. WITS tracks associated services, whether they are offered in a prison, jail, or community setting, as well as all contacts and interactions made by members of the treatment, justice, or parole/probation team. Specific workflows for juveniles and adults feed into re-entry and aftercare planning.
Criminal Justice Re-Entry
In 2012, the Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS) implemented a Criminal Justice module within WITS to manage its statewide re-entry program. Today, this module is active in over 65 Tennessee counties. WITS manages assessment, planning, and referral activities for individuals who are re-entering community based services from prisons and jails to ensure a smooth transition into treatment in the community. Tennessee uses recovery support individuals, called Criminal Justice Liaisons (CJLs), who serve as re-entry coordinators. These CJLs administer an evidence-based assessment and then work with the individual to build a plan based on identified needs. As re-entry approaches, the list of needs may include housing, employment, or other supports. This allows the CJL to locate effective community based services for the individual upon release. The CJL then monitors the individual after re-entry to ensure service referrals are successful and the individual has followed through with appointments. The California Department of Corrections and Rehabilitation has a similar process, using a certified assessment tool prior to release, which is repeated after release by probation and parole.
CORE COURT FEATURES
WITS is a web based system that contains a comprehensive series of modules that allow users (e.g., problem solving court staff as well as treatment providers) the ability to track, monitor and report on clients enrolled in court programs. Access to the system is controlled through roles, which allow each agency to determine which screens and actions should be accessible to each user. In some cases, a court case manager may have access to certain screens within the court component, and treatment providers may record their client encounters in a separate component based on their assigned roles. Drug test results may be recorded by other users, and in some cases are imported directly from labs. During the implementation of the system, FEI Systems works extensively with the customer to configure the system to best meet the needs and process of each problem solving court.
Generally, the WITS court system is organized into the following sections: