FEI SUCCESS STORIES
VIRGINIA WAMS PROJECT
The Virginia Department of Behavioral Health and Developmental Services (DBHDS) required a sophisticated solution for their Home and Community-Based Services Multi-Waiver Prior Authorization System (WaMS) in order to support their commitment to serving individuals with intellectual or developmental disabilities (ID/DD).
Through competitive procurement, DBHDS selected FEI Systems to implement, host, and maintain their WaMS. FEI developed a robust solution with sophisticated case management capabilities, enhanced reporting functionality, and rigorous program oversight tools.
FEI worked closely with DBHDS to successfully meet state-mandated deadlines shortly after contract award. Additionally, the teams collaborated to effectively migrate data from two legacy ID/DD systems, train staff, and integrate recurring data with the Virginia Medicaid Management Information System (VAMMIS).
FEI’s solution is web-based, highly configurable and user-modifiable. The solution tracks essential steps and processes related to the waiver programs including enrollment, waiting list management, and authorization of services being provided, as well as a broad range of more than 170 discrete functional and technical requirements.
With FEI’s solution, DBHDS can now efficiently manage existing and new waiver programs. DBHDS provided the following customer testimonial:
“… Since 2016, FEI Systems has served as an outstanding partner by delivering effective software system solutions to fulfill DBHDS operational needs. By taking advantage of commercial off-the-shelf (COTS) technology, DBHDS was able to slash initial system roll-out from seven months to four months. We have worked closely with FEI on subsequent WaMS releases and added functionality to our system user communities. As a result, we have improved the delivery of key supports and services to individuals with developmental disabilities receiving Medicaid waiver services across the Commonwealth”