FEI SUCCESS STORIES
CMS MDX Portal
The Medicare Contractor Management Group (MCMG) at the Centers for Medicare and Medicaid Services (CMS) provides oversight and performance evaluation of the Medicare Administrative Contractors (MACs), who process hundreds of millions of Medicare claims annually. On a monthly basis, MCMG collects operational data from the MACs for monitoring contract activities and service quality. This was a time-consuming, manual process and offered limited insight into the valuable data collected.
Through competitive procurement, CMS selected FEI Systems to implement, the MAC/CMS Data eXchange (MDX) Portal. FEI developed a robust data collection and validation solution with sophisticated data validation, enhanced reporting functionality, dashboard visualizations and finally a nationwide view of Medicare administrative metrics!
FEI worked closely with CMS to successfully define requirements, design, develop, test, and implement MDX Portal while working within CMS’ Technical Reference Architecture, following the stage gate reviews and documentation requirements of the eXpedited Life Cycle (XLC). The FEI team worked with CMS’ shared services and hosting contractors to efficiently implement a secure portal for the MACs and CMS to exchange operational data.
FEI’s solution is web-based, 3-tier portal that works with an Oracle database and MicroStrategy Business Intelligence tools. The solution tracks user activity, provides real time data validation results, allows convenient updates, and tracks over 1000 Medicare administrative metrics.
With FEI’s solution, hundreds of hours of monthly manual work were eliminated. CMS has new insight into their data and is finally able to visualize their operational data across the country and across time.