Creating Stronger Connections Across the Continuum of Care
Too often vital healthcare and supports services are unattainable to those who need them most. Complex enrollment processes, endless paperwork, cumbersome administrative tasks and budget constraints are just some of the roadblocks in the way of quality delivery of health and human services nationwide.
At FEI, we simply can’t bear to let that keep happening.
We designed our Blue Compass suite of solutions to promote optimal health and well-being for all people. Our distinctive blend of information technology and public health expertise help create stronger connections between communities, providers and department staff members across the continuum of care.
We put members at the center of this support system – eliminating redundancy, communication barriers and information silos in an array of social service arenas, including Long Term Services and Supports (LTSS), behavioral health, substance use, child and family services, courts, homelessness and prevention. Since our system is modular, interoperable and easily configurable, we provide the best solution for you.
Comprehensive LTSS Case Management
Our electronic Long-Term Services and Supports (LTSS) solution is an integrated platform for streamlined application and eligibility determinations across multiple Medicaid waiver and incentive programs.
The case management platform includes:
- Large suite of standardized assessments (e.g. InterRAI and ICAP) and plans of care
- Automatic determination of level of care
- Member/Family portal
- Medicaid assurances and sub-assurances reporting compliance
- Advanced analytics, dashboards, visualizations, and ad-hoc reporting
- Modules for incident management, consent management, adult protective services, and more
Enterprise Behavioral Health Solutions
Our modular, web-based application is designed to meet the growing need to capture client services data, including outcomes and costs, in one centralized place.
The case management platform offers:
- Integrated data repository and reporting platform
- Electronic Behavioral Health Record
- 42 CFR Part 2 Electronic Consent and Referral
- Grant and Fund Management
- Full Billing Capabilities
- Case Management, assessment and configured workflows
- Justice, Courts and Juvenile Services integration
- Shared source model with multi-state collaboration
Blue Compass Ancillary Services
Our suite of solutions provides administrative and integration flexibility, so Blue Compass can support evolving customer needs. Configurable modules integrate alone into existing agency IT infrastructure or can be implemented as part of our case management solutions.
Incident Management
Protect Medicaid HCBS members with the ability to define, track and report critical (abuse, neglect, exploitation) and non-critical (medication errors, rights violation, falls) incidents across various programs and departments.
- Classify incident types as high priority
- Determine incident identifiers
- Automates investigation and reporting workflows and business processes
Data Management
This analytic/reporting web-based application provides reporting and dashboards essential to track and manage programs efficiently.
- Easily collect data sets for consolidated, real-time reporting with Power Bi
- Reduce costs and improve efficiency in program monitoring
- Share data and reports for informed decision making
Claims and Invoice Management
Support Electronic Data Interchange (EDI) standards to seamlessly send and receive claims data to Medicaid for verification. T Online application allows program staff to view and enable/disable various eligibility and claim adjudication rules.
- Automatically aggregate claims from all state providers
- Integrates with multiple payers and funding sources
- Ensure comprehensive coordination between eligibility and service delivery
Provider Management
A one-stop-shop for all program provider needs – from enrollment through revalidation, to fee schedules and handbooks. Program administrators access data and track provider management and surveillance activities in one place.
- Manage credentialling and enrollment activities
- View claim status and member eligibility
- Access payment information and remittance advices
Consent Management
Give members the power to determine, through an online consent process, which sensitive health information they wish to share or not share with their primary and specialty providers.
- Data sharing interoperable between EHRs and HIE
- System redacts and segments selected data
- Transform paper processes to digital workflow
ASAM CONTINUUM™ and ASAM CO-Triage®
Provide the entire treatment team with a computer-guided, structured interview for assessing and caring for patients with substance use disorders and co-occurring conditions.
- Reduce staff hours with streamlined workflows
- Easily gain approval for payer reimbursement
- Secure treatment funding successfully with public and commercial payers
