Rodney Conrad serves as the General Manager of the FEi Systems Behavioral Health Business Unit. He is responsible for performance management, responsive staffing, financial planning and oversight, quality management, and customer satisfaction.
Mr. Conrad has worked in the behavioral health field since 2003. As the original Project Manager and Business Analyst for FEi’s Behavioral Health Electronic Health Record (EHR), he led the development and delivery of the first seven implementations. He works with substance abuse and mental health agencies and providers as they undertake the task of adopting online systems for their treatment, payment, and health care operations, including requirements gathering, funding, and program and process changes.
Mr. Conrad serves as the Officer-in-Charge for Web Infrastructure for Treatment Services (WITS), a robust open-source online application used by more than 30 state and county customers to manage complex behavioral health services. He provides corporate oversight of the software development life cycle, including requirements definition, gap analysis, systems analysis, systems design, development, testing, documentation, training, and implementation.
He is the Officer-in-Charge of the Behavioral Health Information Technology and Standards (BHITS) contract for the Substance Abuse and Mental Health Services Administration (SAMHSA). He provides corporate oversight of behavioral health IT application development, adoption, and pilot testing; behavioral health data standards and clinical quality measures development; and health IT adoption data gathering. Mr. Conrad also serves as the Officer-in-Charge for the Web-based Block Grant Application System (WebBGAS), an online data collection and reporting tool that helps SAMHSA allocate substance abuse and mental health grants.
Mr. Conrad has a Master of Science in Engineering Science and Computer Science from Loyola College in Baltimore and a Bachelor of Science in Computer Science from James Madison University in Harrisonburg, Virginia.