Technical Assistance support has been incorporated into many of FEi’s contracts. For years, our WITS team has been providing ongoing technical assistance to county, state and provider clients who require assistance with product functionality.
In 2014, FEi Systems significantly expanded its Technical Assistance delivery portfolio. FEi was selected to lead TA activities on contracts with two HHS operating divisions. A cross-center contract with SAMHSA and a second with the CMS Medicare-Medicaid Coordination Office (MMCO). Under these contracts, FEi will dispatch teams to State & Local governments and healthcare provider organizations, to assist with technology implementation.