Protecting At-Risk Populations
Blue Compass Incident Management
When incidents affecting the health and safety of Medicaid recipients go unreported, already vulnerable members of our communities are put at further risk of illness, injury or even death.
At FEI Systems, we just can’t accept that.
The Blue Compass incident management module is designed to meet unique requirements for defining, tracking and reporting critical (abuse, neglect, exploitation) and non-critical (medication errors, rights violation, falls) incidents across various programs and departments. To address the diverse and often complex workflows, the configurable platform caters to the specific business rules of your organization. For example, the system can:- Classify incident types as high priority
- Determine incident identifiers
- Adjust workflows and business processes
William is a retired auto-mechanic receiving Medicaid benefits for LTSS programs. A recent trip to the ER triggered an incident management investigation alert in the state’s Blue Compass case management system.
William’s case manager and providers use data and analytics to inform changes to William’s plan of care and prevent future incidents.
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